Return to pass home page | About pass | Request A Brochure | Contact Us | Sitemap   

     

CPD

Assertiveness at Work

17 Jan, 18 March, 15 April, 14 May, 23 July, 16 Sep, 15 Oct, 17 Nov 2008
Time:
9.30 - 5.00
Location:
All courses are held at either: 66 Wigmore Street, W1 or 100a Chalk Farm Road, NW1

Express your viewpoint: Appear Confident: Stay in Control: Avoid Stress and Get Better Results

Who should attend:

Anyone who wishes to interact confidently with colleagues or clients in all situations
 

Course content 

This very interactive course will provide many opportunities to practise and master the techniques discussed.

  • Defining assertion – you’re half way there already
     

  • How to build a personal platform of natural confidence
     

  • How to create respect in others and enjoy it too
     

  • How to grow practical and productive relationships for working success
     

  • How to understand and act on different levels of assertion
     

  • How to tackle direct and indirect passivity and aggression
     

  • Ten great steps to help you cope with criticism, bullying, manipulation and insincere flattery
     

  • The When and How Checklist for Success

CPD: 6 Hours
FEE: £275 plus VAT or 4 'Block Booking Places' (from £208 plus VAT)

For further details:

To book on this course please complete the form below, and an invoice will be sent to you for payment.

(* required fields)

Name *

Company *

Address *

Position within Company

Telephone No. *

Email *

Course Date(s)*

Tick here if you would like these booking(s) to be utilised against your "Block Places Scheme" (4 Block Places per delegate)

 

Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee.

Please click here for full terms and conditions.

INDIVIDUAL TUITION ALSO AVAILABLE


"Course was very interactive, based tasks on all experiences at work. Clear, helpful, listened to our input"
Kajal C., Corla


"Made me think and come away with something. Felt at ease, knowledgeable - useful in what I learnt"
Alan W., TFL (Transport for London)


"The presenter was excellent. Extremely useful for my day to day job and can put into practise easily"
Angela M., Sainsbury's Bank


"I've learned a lot - good demonstrations"
Katherine M., British Transport Police


"Great tutor - made it real fun. Good interactive exercises which helped everyone to relax"
Phil R., Royal Borough of Kingston Upon Thames


"Naturally assertive person to learn from. Lots to think about and work on in the coming months"
Amanda W., SWH


"Everything was covered that I needed"
Leanne C., Hapag Lloyd


"Good mixed content"
Keith F., Amphenol


"Covered a lot of ground"
Sophie D., Mindshare


"Very helpful. Lots of interaction"
Jacqueline C., Macfarlanes (Solicitors)


"Very useful techniques"
Vinita M., Arram Berlyn Gardner (Accountants)


"Excellent information"
Ben M., Wellers (Accountants)



If you would like to receive weekly details of our courses by email please enter your email address here:

Join pass's mailing list.

Your Email:

subscribe:

    unsubscribe:   

pass will NOT sell or distribute your e-mail  address to any third party.  

Regulatory & Legal Notices


Pass Training, London. Computer training, Accountancy training, Auditing and taxation courses, personal Development, and Business Development training courses in London UK
66 Wigmore Street, London, W1U 2SB (UK)
 Tel: 020 7284 4995   Fax: 020 7284 2966
 Email: info@pass.co.uk