|
20 Jan, 18 Feb, 30 Mar, 20 Apr, 6 May, 28 Jun, 15 Jul, 03 Aug, 01 Sep, 30 Sep, 15 Oct, 04 Nov, 01 Dec 2010
Time: 9.30 - 5.00
Location: All courses are held in Central London
Express your viewpoint: Appear Confident: Stay in Control: Avoid Stress and Get Better Results
Who should attend:
Anyone who wishes to interact confidently with colleagues
or clients in all situations
Course content
This very interactive course will provide many opportunities to practise and master the techniques discussed.
-
Defining assertion – you’re half way there already
-
How to build a personal platform of natural confidence
-
How to create respect in others and enjoy it too
-
How to grow practical and productive relationships for working success
-
How to understand and act on different levels of assertion
-
How to tackle direct and indirect passivity and aggression
-
Ten great steps to help you cope with criticism, bullying,
manipulation and insincere flattery
-
The When and How Checklist for Success
CPD: 6 Hours
FEE: £290 plus VAT or 4 'Block Places' (from £216 plus VAT)
Evening Courses
Also Available
For further details:
To book on this course please complete the form below, and an invoice will be sent to you for payment.
(* required fields)
Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee.
Please click here for full terms and conditions.
|
|
"Course was very interactive, based tasks on all experiences at work. Clear, helpful, listened to our input"
Kajal C., Corla |
|
"Made me think and come away with something. Felt at ease, knowledgeable - useful in what I learnt"
Alan W., TFL (Transport for London) |
|
"The presenter was excellent. Extremely useful for my day to day job and can put into practise easily"
Angela M., Sainsbury's Bank |
|
"I've learned a lot - good demonstrations"
Katherine M., British Transport Police |
|
"Great tutor - made it real fun. Good interactive exercises which helped everyone to relax"
Phil R., Royal Borough of Kingston Upon Thames |
|
"Naturally assertive person to learn from. Lots to think about and work on in the coming months"
Amanda W., SWH |
|
"Everything was covered that I needed"
Leanne C., Hapag Lloyd |
|
"Good mixed content"
Keith F., Amphenol |
|
"Covered a lot of ground"
Sophie D., Mindshare |
|
"Very helpful. Lots of interaction"
Jacqueline C., Macfarlanes (Solicitors) |
|
"Very useful techniques"
Vinita M., Arram Berlyn Gardner (Accountants) |
|
"Excellent information"
Ben M., Wellers (Accountants) |
|
