18 Jan, 9 Feb, 8 Mar, 1 Apr, 14 May, 17 Jun, 8 Jul, 5 Aug, 3 Sep, 21 Oct, 11 Nov, 8 Dec 2010
Time: 9.30 - 5.00
Location: All courses are held in Central London
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Course content
This interactive course will increase confidence and skills for delegates through many practical exercises.
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How to win friends and influence Accounts Payable people
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Company Searches - the ins and outs from cost and time to PLC and
Ltd.
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Giving Credit - Credit limits and ensuring earlier payment
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Being ready to identify and handle your different customer types, - those who can pay you but keep you waiting - those who would like to pay but unfortunately cannot - those who simply don’t want to pay at all!
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Invoices and Statements: The full Why, Where, When, What, How, Which and Who!
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Learning shortcuts to success, building a dialogue, reducing the number of letters you send
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Debt Collection by Phone! A strategy that speeds things up and gets better results!
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Learn how to overcome the signals that portend trouble ahead, the Believable excuses, the Unbelievable excuses, the Objections, the “cheques in the post! “ Stop Lists, Legal Procedures and other tactics
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A useful List of Names, Addresses and Glossary of Related Terms.
CPD: 6 Hours
FEE: £290 plus VAT or 4 'Block Places' (from £216 plus VAT)
Evening Courses
Also Available
For further details:
To book on this course please complete the form below, and an invoice will be sent to you for payment.
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Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee.
Please click here for full terms and conditions.
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"Excellent"
Rudolph T., Sofitel St James (Hotel Group) |
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"Excellent! A really useful introduction - surely the backbone for any successful business"
Desne M., The Harley Street ENT Clinic |
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"Very motivating"
Anastasia O., Nintendo Of Europe |
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"A very rewarding course which gave me a lot of insight into how to be more effective in my job"
Deborah W., Shelter - The National Campaign |
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"Very helpful and went away feeling I could achieve something eg collecting money"
Chelsea S., The Notting Hill Medical Practice |
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"Enjoyed the enthusiastic atmosphere - went straight into learning. Would recommend"
Karon S., Ansa Logistics |
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"Excellent"
Nick H., Portobello Clinic |
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"Made everyone feel positive"
Karen S., South London & Maudsley NHS Trust |
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"Excellent, informative, everything I need to know covered"
Michelle M., Gibsons (Accountants) |
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"Specific to our needs - really good"
Andrea L., Orchard Systems (IT Systems) |
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"Very clear and helpful - answered all my queries, pitched at a good level"
Nicola S., Stanbridge Associates (Financial Advisors) |
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"Confident well informed presentation, a good broad content"
Mervyn R., Mackman Limited (Marketing Research) |
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"Interesting and motivating, learned a lot. Would recommend this course"
Hannah B., German School London |
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"Information that will help achieve my objectives of bringing debtors days down from 60 to 30 days. Addressed all issues I am having a problem with. Good research material supplied"
Theresa B., Star Instruments Limited |
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"Very keen on explaining things - the best way possible. Good on the way I should deal with clients"
Graziano D., BDB Limited |
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"Excellent, really helpful"
Jane K., Excel Shipping Ltd |
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"Brilliant"
Janine K., London Borough of Brent |
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