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Course Content:
This course is very practical and includes a series of role-plays in which participants will practice the techniques discussed.
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What if you disagree from the outset ? – essential smoothing strategies
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Should you get in early with your ideas, or hold back ?
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The methodical approach to asking questions
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How to avoid a disagreement escalating
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Creating a confident impression
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Dealing with personal criticism and past recriminations
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What to say when others have done something wrong
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Dealing with objections to your ideas
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Making objections to other people’s ideas
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Seeing it all from another person’s perspective
CPD: 3 Hours
FEE: £175 + VAT or 2 'Block Places' (from £108 + VAT)
For further details:
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"Really helpful, lots of good meeting techniques to use to get your point understood"
H M., Morley & Scott |
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"Good use of discussion and interactive role plays"
S G., Carter Backer Winter |
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"Very useful for future work and helpful for developing managerial skills"
V N., Arram Berlyn Gardner |
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"Lively and entertaining, but also useful"
C Y., Gerald Edelman |
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"Very good course"
L S., Unison |
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"Excellent presenter. Very informative"
Meena R., Merchant & Co |
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"Very good & useful"
ST., CLB Littlejohn Frazer |
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"Very useful. Enthusiastic speaker"
Peter B., Vantis plc |
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