CPD

Managing a Portfolio of Clients

15 Jul, 25 Nov 2010 Time: 9.30-5.00 Location: 100a Chalk Farm Road, London, NW1 8EH	PRIVATE TRAINING & INDIVIDUAL COACHING ALSO AVAILABLE
Who should attend  Staff who have recently, or will soon, take responsibility for a portfolio of clients.  Why you should attend  Managing a portfolio requires different skills from those learned so far. As well as sound technical skills, as an effective manager you need to manage yourself and your time, other staff, clients, partners, budgets …  Remember: The best managers are not the ones who do the most work, but those who get the most done.  This session provides sound advice and chance to practise the right skills, through practical exercises, video and group discussions.
Course content  Manage yourself By staying in control and having the right mind set   Manage Time Too much to do, not enough time to do it? Learn how to plan time, establish priorities, and delegate   Manage staff Become an effective leader by staying in control of what’s going on   Manage the client Building up the relationship, utilise budgets, achieve targets CPD: 6 Hours FEE: £290 plus VAT or 4 'Block Places' (from £216 plus VAT) For further details: Email info@pass.co.uk Telephone: 020 7843 1281 Fax: 01752 725725 To book on this course please complete the form below, and an invoice will be sent to you for payment. (* required fields) Name * Company * Address * Position Telephone No. * Email * Course Date(s)* How did you hear about us? - Please select Advertising E-brief / E-Newsletter Flyer / Leaflet Mail-shot Existing client / Repeat purchase Google search Other search engine Referred by another website Recommendation by colleagues/friends Business referral Telemarketing Press Tick here if you would like these booking(s) to be utilised against your "Block Places Scheme" (4 Block Places per delegate) Terms: A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee. Please click here for full terms and conditions.	"Given different perspective on how to manage clients" VN., Arram Berlyn Gardner "Clearly explained and presented" RT., Defries Weiss "Excellent lecturer. Very relevant to current situation. Good run through of manager skills" RD., Carter Backer Winter "Excellent content" LC., Wingrave Yeats "Very good" ST., CLB Littlejohn Frazer "Excellent trainer" CJ., Charterhouse "Concise accurate and good practical examples" SS., Intrust Ltd "Very good" BC., Charterhouse

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