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CPD

Communicate Brilliantly

Dates: 30 Jan, 27 Feb, 28 Mar, 23 Apr, 28 May, 27 Jun, 29 Jul, 18 Aug, 24 Sep, 23 Oct, 26 Nov, 12 Dec 2008
Time: 2.00 - 5.30
Location:
All courses are held at either: 66 Wigmore Street, W1 or 100a Chalk Farm Road, NW1

Who Should Attend 

Everyone who wants, indeed needs, to communicate more effectively and with great confidence and personal impact in order to be more effective in their organisation 

Course Objectives 

  • To develop communication techniques and skills that will make you more effective with your colleagues, clients, and customers - whether face to face or on the phone 
  • To develop a positive attitude and use Win-Win techniques 
  • To turn personality into Charisma so you are welcomed and listened to everywhere you go 

Course Content 

  • How to present yourself vibrantly, using body language, listening and voice to advantage, and create an immediate and best first time impression. Remember you seldom get a second chance to get that first impression right 
  • What approaches you can use to tap into the power of active listening, avoid poor listening, and really hear key answers from your need to know questions 
  • How to ensure that your physical presence conveys energy and professionalism 
  • When to reinforce assertive communication skills to manage conflict and when to turn the passive to your advantage if necessary 
  • How to avoid assumptions and misunderstandings 
  • How to ensure congruence 

Key Benefits 

  • This day is an extremely participative and motivating experience. Delegates will practise the skills on the day so they are ready to actually use them in the office 
  • Solutions you can immediately use 
  • Course attendance certificate 
  • Motivating refresher notes 
  • Central London location 
  • Maximum 8 delegates to ensure individual attention 

FEE: £175 + VAT or 2 ‘Block Booking Places’ (from £104 + VAT)

For further details:

To book on this course please complete the form below, and an invoice will be sent to you for payment.

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Course Date(s)*
Tick here if you would like these booking(s) to be utilised against your "Block Places Scheme" (4 Block Places per delegate)
 

  

Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.

Please click here for full terms and conditions.

 

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66 Wigmore Street, London, W1U 2SB (UK)
 Tel: 020 7284 4995   Fax: 020 7284 2966
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