Dates: 30 Jan, 27 Feb, 28 Mar, 23 Apr, 28 May, 27 Jun, 29 Jul, 18 Aug, 24 Sep, 23 Oct, 26 Nov, 12 Dec 2008
Time: 2.00 - 5.30
Location: All courses are held at either: 66
Wigmore Street, W1 or 100a
Chalk Farm Road, NW1
Who Should Attend
Everyone who wants, indeed needs, to communicate more effectively and with great confidence and personal impact in order to be more effective in their organisation
Course Objectives
To develop communication techniques and skills that will make you more effective with your colleagues, clients, and customers - whether face to face or on the phone
To develop a positive attitude and use Win-Win techniques
To turn personality into Charisma so you are welcomed and listened to everywhere you go
Course Content
How to present yourself vibrantly, using body language, listening and voice to advantage, and create an immediate and best first time impression. Remember you seldom get a second chance to get that first impression right
What approaches you can use to tap into the power of active listening, avoid poor listening, and really hear key answers from your need to know questions
How to ensure that your physical presence conveys energy and professionalism
When to reinforce assertive communication skills to manage conflict and when to turn the passive to your advantage if necessary
How to avoid assumptions and misunderstandings
How to ensure congruence
Key Benefits
This day is an extremely participative and motivating experience. Delegates will practise the skills on the day so they are ready to actually use them in the office
Solutions you can immediately use
Course attendance certificate
Motivating refresher notes
Central London location
Maximum 8 delegates to ensure individual attention
To book on this course please complete the form below, and an invoice will be sent to you for payment.
(* required fields)
Terms: A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.
