CPD

Motivating Professional Staff to Maximise Profits

01 July, 9 December 2008
9.30 - 1.00
Location: 100a Chalk Farm Rd NW1 8EH

Millions of pounds are lost every year through staff dropout. Unprofessional staff can be unmotivated, unhappy and frequently suffer unduly from stress. Staff with professional attitudes and values are more likely to be happier, retained and to be good ambassadors for your firm. This workshop will teach the management skills to ensure you get the most out of your staff..  

Objectives: To identify what is meant by staff cost effectiveness To identify how people lose their professional attitudes To identify what makes staff feel self-assured  Establishing a praise culture To understand the value of listening and communication To develop strategies to increase professionalism in your workplace To practice those strategies

"Good ideas explained re: dealing with actual problems in the work place. Well presented, thoughtful, clearly expressed ideas" Mitul G., Charterhouse "Interacted very well with group. Invited healthy discussion. Very impressed" Andrew C., DTS Logistics "Excellent - Very Interactive" Modupe A. (Group Financial Controller)

The course will cover:

• Understanding what makes staff professional
• Understanding how to motivate and support staff
• Ensuring shared values
• The importance of workplace awareness and early troubleshooting
• Introduction to communication skills
• Role play

Outcomes:

At the end of the course participants will be able to: 

• Communicate better with their staff
• Develop strategies for motivating staff towards a more professional attitude
• Listen and support better
• Establish a praise culture
• Provide a more cost effective workplace

Half-day workshop for managers and those involved in HR

CPD: 3 Hours
FEE: £175 plus VAT or 2 ‘Block Booking Places’ (from £104 plus VAT)

For further details:

• Email info@pass.co.uk

• Telephone: 020 7284 4995

• Fax: 020 7284 2966

To book on this course please complete the form below, and an invoice will be sent to you for payment.

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Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.

Please click here for full terms and conditions.