Minutes form a historical record of what has been said at a meeting, discussed, agreed and approved, together with a list of actions – clearly defined. Minutes are not however, a verbatim record - an important distinction to remember.
Taking minutes at meetings isn’t easy and the objective of this highly participative course is to help delegates simplify the process, keep control and not let distractors and distractions spoil a good result.
Who should attend
Secretaries, Personal Assistants, Administrators, Managers– indeed anyone who takes factual information at meetings, and subsequently distributes action points!
Course Objectives
- To learn powerful and persuasive communicative techniques
- To build self-esteem, eliminate fear and improve relationships
Course Content
- What constitutes an effective meeting?
- Your behaviour in meetings and creating your best impression
- Just what are minutes and why bother to take them?
- Identifying your responsibilities as a professional Minute-taker
- The rules of the game to make you very effective
- What will help you to become a Superb Minute-taker?
- Active Listening and feedback
- Professional Note-taking, different types of minutes and writing styles
- Addressing Tone; Active Style; and Succinct delivery
- Following the agenda and working with the Chair
- Taking extra pride in presenting the facts
- A vital check list for persistent success
CPD: 3 Hours
FEE: £175 + VAT or 2 ‘Block Places’ (from £108 + VAT)
