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CPD

Secretarial & PA Excellence

28 Jan, 12 Feb, 10 Mar, 08 Apr, 17 May, 15 Jun, 23 Jul, 16 Aug, 13 Sep, 01 Oct, 02 Nov, 03 Dec 2010
Time: 9.30 - 5.30
Location: All courses are held in Central London

PRIVATE TRAINING & INDIVIDUAL COACHING ALSO AVAILABLE

 

Who Should Attend 

Everyone employed as a Secretary or Personal Assistant who wishes to be able to contribute more to the organisation and develop their skills.

Course Objectives 

  • To develop much more self confidence, self awareness of others, self esteem and appropriate assertiveness 
  • To significantly increase in performance and productivity and self knowledge 

Course Content 

  • How to self manage and build rapport with your boss and colleagues 
  • How to produce Win-Win plus extra Win situations 
  • How to build Vision and Values in your work 
  • How to grow, be a superb ambassador and create the right image for your role 
  • How to service and care for clients and for colleagues who are also your clients - and win professionally in challenging situations 
  • How to challenge and over-exceed in office etiquette

Key Benefits 

  • This day is an extremely participative and motivating experience. Delegates will practise the skills on the day so they are ready to actually use them in the office 
  • Solutions you can immediately use 
  • Course attendance certificate 
  • Motivating refresher notes 
  • Central London location 
  • Maximum 8 delegates to ensure individual attention

"Excellent, motivating, great material, very helpful."
Lyn A., Wingrave Yeats

"Good explanations - my personal work problems addressed. Thorough - lots included. Good handouts."
Stacie B., CABE

"Trainer was informative, approachable and the way he presented information was superb. Very relevant."
Abi H., Martins Properties

"Very knowledgeable. I have learned objectives that I can take back and use in my place of work."
Suzanne T., Choice Support

"Fantastic course, great exercises, very very helpful"
Emma A., London Hostels Association (LHA)
 

FEE: £290 + VAT or 4 ‘Block Places’ (from £216 + VAT)

For further details:

To book on this course please complete the form below, and an invoice will be sent to you for payment.

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Tick here if you would like these booking(s) to be utilised against your "Block Places Scheme" (4 Block Places per delegate)
 

  

Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.

Please click here for full terms and conditions.

 

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