CPD

Writing with Clarity – for Tax Professionals

Presenter: Geoff Wood BSc (psychology) FCA – Managing Director pass training 16 March, 27 May, 02 December 2010 Time: 2.00 – 5.30 Location: All courses are held in Central London	PRIVATE TRAINING & INDIVIDUAL COACHING ALSO AVAILABLE
Who Should Attend  Any tax professionals who need to write letters and emails that are clear, concise and professional. (If you are not tax professional please see Letter Writing & Email – Create a Professional Impression) Aim of the course A half day training course that will teach you techniques for ensuring your letters and emails do not confuse the clients with technical jargon and expressions. The letter or email should convey the information in a way that can be understood by the client. This course will also enable you to draft letters and emails with much greater speed.

Course content Throughout this participants will actually practise the techniques discussed to ensure that they have mastered these when they leave. The course looks at 3 areas: Accuracy, Brevity, Clarity and Style. The practical examples used on this course will be tax letters. Accuracy The modern way to lay out letters and emails Checking all the content is correct Brevity Identifying Redundant Words Clarity Clear words/ avoiding jargon Sentence length A very fast technique for drafting / editing letters and emails Using Tabulation Using Headings Style Remembering who is the client Whether to make your communication personal or impersonal  Avoiding sounding bossy Communicating so as to create a positive impression In addition to comprehensive course notes delegates will receive a “wallchart” checklist to remind them of the key points

"Geoff explained the course very clearly." Lizzie L., Vantis plc (Wigmore Street)   "Everything was clear and well presented" Daudi C., Harris Lipman   "Great course, very informative." Nathan S., Vantis plc   "Good course." Sapna S., Charterhouse

CPD: 3 Hours/ Units
FEE: £120 plus VAT or 2 'Block Places' (from £108 plus VAT)

See also: Word Introduction, Intermediate, Advanced.

Evening Courses Also Available

For further details:

• Email info@pass.co.uk

• Telephone: 0845 330 2772

• Fax: 0845 450 0545

To book on this course please complete the form below, and an invoice will be sent to you for payment.

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Terms:

A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee.

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