Speaker: Kevin Dilton-Hill BEcon, MCom, ACA, CA (SA), CPA(New York)
22 Sep 2009 (London), 07 Dec (York)
Time: 9.00 - 5.00
Location: London (22 Sep), York (07 Dec)
CPD Hours/Units: 8 CPD hours (for non-CIMA members)
Introduction
Applying Lean Six Sigma methods in finance and other administration
and support areas.
The pressure to reduce costs is relentless and finance and
administration areas are not excluded. If your business imperatives
demand significant cost reductions or increases in capacity in a three
to six month time horizon without large-scale IT changes, then the
approach and methods in this seminar are appropriate.
Lean manufacturing focuses on speed whilst traditional Six Sigma
focuses on quality variances. By combining the two, the result is better
quality, quicker.
This course focuses on applying the improvement methods that have
been so successful in manufacturing companies such as Toyota and Dell to
administrative functions ranging from invoicing and collection through
to monthly reporting. However there is a big difference between
manufacturing and administration processes because people inherently
introduce variability into administration processes. This poses
challenges to many Lean Six Sigma methods.
The speaker has more than a decade of experience with Lean Six Sigma
in the office environment. He has modified Lean Six Sigma methods to
make them very effective in finance and other administration areas.
Who will benefit
Financial managers and other professionals involved in and wishing to
improve any type of transaction processing and reporting in
administration areas such as finance, HR, sales, purchasing and customer
services.
What you can gain
- The pressure to reduce costs is relentless and finance and
administration areas are no exception. If your business imperatives
demand significant cost reductions or increases in capacity in a
three to six month time horizon without large scale IT changes then
you can benefit from the approach and methods in this seminar.
- The seminar also covers Blitz Kaizen which is a structured, one
week programme that uses Lean 6 Sigma for continuous improvement
- This seminar focuses on applying the improvement methods that have
been so successful in manufacturing companies such as Toyota, GE and
Dell to administrative functions ranging from invoicing and
collection through to monthly reporting.
- The big difference between manufacturing and administration
processes is that people inherently introduce variability into
administration processes. This poses challenges to many lean six
sigma methods. However, appropriate modifications to lean six sigma
methods make them really effective in finance and other
administration areas.
Course content
- Introduction to Lean Six Sigma in administration processes
- Minimising errors
- Reducing lead time
- Eliminating non-value adding work
- Reducing work-in-progress
- Reducing process complexity
- Identify and implement customer-led service improvements
- Design effective lean six sigma projects
FEE: £580 + VAT
