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Management and Personal Development Courses 2009

 

Download 2009 Personal Development Brochure (245kb)
   
•  Achieving Your Full Potential
08 Jun, 2 Nov 2009
•  Appraisal Interviewing
21 Jan, 11 Feb, 09 Mar, 03 Apr, 26 May, 24 Jun, 20 Jul, 14 Aug, 07 Sep, 07 Oct, 06 Nov, 09 Dec 2009
•  Assertiveness at Work 
 22 Jan, 09 Feb, 12 Mar, 30 Mar, 14 May, 03 Jun, 03 Jul, 06 Aug, 11 Sep, 13 Oct, 12 Nov, 02 Dec 2009
•  Business Strategy for Small Businesses & Departments
 03 Apr, 09 Jun, 04 Dec 2009
•  Client Service Essentials
10 Feb, 06 Apr, 18 May, 12 Jun, 10 Sep, 09 Nov 2009
•   Coaching Essentials
23 Jan, 25 Mar, 21 May, 21 Jul, 09 Sep, 11 Nov 2009
•  Communicate Brilliantly
26 Jan, 27 Feb, 20 Mar, 08 Apr, 20 May, 22 Jun, 24 Jul, 13 Aug, 15 Sep, 15 Oct, 13 Nov, 14 Dec 2009
•  Credit Control
19 Jan, 20 Feb, 19 Mar, 19 May, 08 Jun, 15 Jun, 17 Jul, 19 Aug, 21 Sep, 23 Oct, 24 Nov, 17 Dec 2009
•  Customer Care & Service
20 Jan, 23 Feb, 24 Mar, 09 Apr, 22 May, 23 Jun, 23 Jul, 24 Aug, 23 Sep, 20 Oct, 26 Nov, 18 Dec 2009
•  Delegation - Essential Skills
 03 Jun, 18 Nov 2009
•  Delegation, Motivation & Providing Feedback
11 Mar, 01 Jun, 16 Nov 2009
•  First Time Manager
23 Jan, 12 Feb, 25 Mar, 21 May, 01 Jun, 26 Jun, 21 Jul, 11 Aug, 09 Sep, 06 Oct, 11 Nov, 10 Dec 2009
•  First Time Supervisor
 12 Feb, 17 Mar, 27 Mar, 26 Jun, 11 Aug, 18 Aug, 06 Oct, 10 Dec 2009
•  Front Office/Reception & Telephone
28 Jan, 25 Feb, 26 Mar, 28 May, 02 Jun, 25 Jun, 16 Jul, 18 Sep, 16 Oct, 17 Nov, 15 Dec 2009
•  Grow Your Practice 
08 May, 07 Dec 2009
•  Influencing Difficult People
 10 Feb, 13 Mar, 06 Apr, 18 May, 12 Jun, 14 Jul, 07 Aug, 10 Sep, 02 Oct, 09 Nov, 16 Dec 2009
•  Leadership & Team Building 
16 Feb, 23 Mar, 29 May, 16 Jun, 30 Jun, 15 Jul, 10 Aug, 16 Sep, 22 Oct, 16 Nov, 08 Dec 2009
•  Letter Writing & Email – Create a Professional Impression
13 Feb, 11 May, 05 Aug, 14 Aug, 16 Dec 2009
•  Make Yourself a Business Advisor 
 17 Jul, 27 Nov 2009
•  Managing a Portfolio of Clients 
 16 Jul, 26 Nov 2009
•  Managing Projects
 18 Mar, 02 Jun, 03 Nov 2009
•  Meetings – Influencing Others 
 15 Jul, 24 Nov 2009
•  Meetings - Participating Confidently
09 Feb, 13 Mar, 13 May, 11 Jun, 11 Nov 2009
•  Meetings- Taking Minutes – NEW FOR 2009!
13 Mar, 14 Jul, 07 Aug, 02 Oct, 16 Dec 2009
•  Mentoring, Managing & Motivating 
29 Jan, 26 Feb, 02 Apr, 11 May, 09 Jun, 01 Jul, 03 Aug, 17 Sep, 12 Oct, 04 Nov 2009
•  Motivating Professional Staff to Maximise Profits 
08 May, 07 Dec 2009 
•  Negotiation Skills for Professionals
 09 Mar, 09 Dec 2009
•  Networking a Room - Essential Skills 
 04 Feb, 21 Apr, 09 Jun, 21 Jul, 02 Sep, 15 Oct 2009
•  Personal Development Essentials
5 Dec 2008, 27 Jan, 18 Feb, 16 Mar, 01 Apr, 27 May, 13 Jul, 12 Aug, 14 Sep, 01 Oct, 10 Nov, 03 Dec 2009
•  Presentation Skills/Public Speaking Skills
09 Feb, 13 Mar, 13 May, 11 Jun, 08 Sep, 11 Nov 2009
•  Problem Solving & Decision Making
14 Jul, 23 Nov 2009 
•  Recruitment Interviewing - Hire Great People 
 16 Jan, 19 Feb, 06 Mar, 13 May, 05 Jun, 19 Jun, 10 Jul, 20 Aug, 22 Sep, 09 Oct, 19 Nov, 07 Dec 2009
•  Report Writing
 30 Jan, 13 Feb, 3 Mar, 10 Mar, 12 May, 10 Jun, 02 Jul, 17 Aug, 02 Sep, 05 Oct, 20 Nov, 01 Dec 2009
•  Secretarial & PA Excellence
8 Dec 2008, 05 Feb, 18 Mar, 11 Jun, 18 Aug, 08 Oct, 11 Dec 2009
•  Speed Reading for Professionals
 02 Feb, 08 Jun, 05 Nov 2009
•  Stress – Thrive Under Pressure
 27 Jan, 18 Feb, 16 Mar, 01 Apr, 27 May, 13 Jul, 12 Aug, 14 Sep, 01 Oct, 10 Nov, 03 Dec 2009
•  Successful Selling - Face-to-Face & Telephone
06 Feb, 05 Mar, 07 Apr, 15 May, 29 Jun, 22 Jul, 21 Aug, 24 Sep, 19 Oct, 23 Nov 2009
•  Telemarketing Essentials – NEW FOR 2009!
24 Feb, 17 Jun, 04 Aug, 14 Oct, 5 Nov, 04 Dec 2009
•  Telephone Skills for Support Staff - Sound Professional
 12 Dec 2008, 26 Jan, 27 Feb, 20 Mar, 20 May, 4 Jun, 22 Jun, 24 Jul, 13 Aug, 15 Sep, 15 Oct, 13 Nov, 14 Dec 2009
•  Time & Self Management
11 Feb, 15 May, 12 Aug, 13 Nov 2009
•  Train the Trainer Essentials – NEW FOR 2009!
24 Feb, 17 Jun, 04 Aug, 14 Oct, 05 Nov, 04 Dec 2009

Discounts available for Charities – please contact Asha Matyja on 020 7284 4995 or asha.matyja@pass.co.uk

Please contact us for further information about these courses.

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