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CPD

Management and Personal Development Courses 2007/2008

Download 2008 Personal Development Brochure (480kb)

•  Achieving Your Full Potential
17 Jun, 11 Nov  08
•  Appraisal Interviewing
15 Jan, 11 Mar, 30 Apr, 22 Jul, 23 Sep, 5 Nov 08
•  Assertiveness at Work 
28 Nov 07
17 Jan, 18 Mar, 15 Apr, 14 May, 23 Jul, 16 Sep, 15 Oct 08
•  Body Language – Impact, Rapport & Influencing
21 Nov 07
24 Jan, 17 Mar, 29 Apr, 30 May,30 Jul, 17 Sep, 20 Nov  08
•  Business Strategy for Small Businesses & Departments
7 Dec 07
2 Apr, 10 Jun, 4 Dec 08 
•  Client Service & Client Care
6 Feb, 17 Apr, 15 May, 13 Jun, 2 Sep, 3 Nov 08
•   Coaching, Mentoring and Motivating
31 Jan, 3 Apr, 11 Jun, 12 Aug, 12 Nov 08
•  Communicate Brilliantly NEW FOR 2008
30 Jan, 27 Feb, 28 Mar, 23 Apr, 28 May, 27 Jun, 29 Jul, 18 Aug, 24 Sep, 23 Oct, 26 Nov, 12 Dec 08
•  Credit Control Skills E
14 Dec 07
18 Jan, 21 Feb, 12 Mar, 11 Apr, 21 May, 12 Jun, 3 Sep, 7 Oct, 14 Nov, 11 Dec 08
•  Customer Care & Service E
6 Dec 07
22 Jan, 18 Feb, 26 Mar, 18 Apr, 12 May, 23 Jun 08
•  Delegation - Essential Skills
28 Nov 07
4 Jun, 19 Nov 08
•  Delegation, Motivation & Providing Feedback
11 Mar, 16 Jun, 17 Nov 08
•  First Time Manager NEW FOR 2008
29 Feb, 8 Apr, 2 Jun, 13 Aug, 9 Oct, 3 Dec 08 
•  First Time Supervisor
3 Dec 07
29 Feb, 8 Apr, 2 Jun, 13 Aug, 9 Oct, 3 Dec 08
•  Front Office/Reception Skills E
30 Nov, 19 Dec 07
29 Jan, 28 Feb, 27 Mar, 28 Apr, 19 May, 24 Jun, 4 Sep, 14 Oct, 18 Nov, 10 Dec 08
•  Influencing Difficult People
6 Feb, 17 Apr, 13 Jun, 2 Sep, 3 Nov 08
•  Leadership & Team Building 
11 Feb, 9 Apr, 9 Jun, 21 Aug, 7 Nov 08
•  Letter Writing & Email – Create a Professional Impression E
17 Dec 07
22 Feb, 20 May, 6 Aug, 19 Aug, 15 Dec 08
•  Make Yourself a Business Advisor 
23 Nov 07
18 Jul, 28 Nov 08 
•  Managing a Portfolio of Clients 
22 Nov 07
17 Jul, 27 Nov 08 
•  Managing Projects
17 Mar, 3 Jun, 12 Nov 08
•  Marketing for Accountants 
16 May, 24 Nov 08
•  Meetings – Influencing Others 
21 Nov 07
16 Jul, 26 Nov 08 
•  Meetings - Participating Confidently
15 Feb, 13 Mar, 22 May, 19 Jun, 4 Nov 08
•  Motivating Professional Staff to Maximise Profits 
6 Dec 07
1 Jul, 9 Dec 08 
•  Negotiation Skills for Professionals
13 Dec 07
14 Mar, 08 Dec 08
•  Networking a Room - Essential Skills 
19 Feb, 9 Apr, 9 Jun, 23 Jul, 3 Sep, 1 Oct 08 
•  NLP Essentials
19 Feb, 19 Mar, 22 Apr, 16 May, 16 Jun, 25 Sep, 22 Oct, 21 Nov 08
•  Personal Development Essentials
23 Nov, 12 Dec 07
16 Jan, 25 Feb, 13 Mar, 14 Apr, 22 May, 20 Jun, 22 Aug, 10 Sep, 10 Oct, 13 Nov, 5 Dec 08
•  Persuading & Influencing Colleagues
3 Dec 07 
•  Problem Solving & Decision Making
20 Nov 07
15 Jul, 25 Nov 08 
•  Public Speaking Skills  E
15 Feb, 13 Apr, 22 May, 19 Jun, 4 Nov 08
•  Recruitment Interviewing 
27 Nov 07
5 Feb, 7 Apr, 25 Jun, 4 Aug, 8 Oct, 24 Nov 08
•  Report Writing
22 Nov 07
23 Jan, 26 Feb, 10 Apr, 13 May, 24 Jul, 20 Aug, 17 Oct, 10 Nov 08
•  Secretarial & PA Excellence NEW FOR 2008
12 Feb, 4 Apr, 17 Jun, 5 Aug, 13 Oct, 8 Dec 08 
•  Selling by Telephone
7 Dec 07
1 Feb, 21 Apr, 18 Jun 08
•  Selling Face to Face
13 Feb, 9 May 08
•  Speed Reading for Professionals
19 Nov 07
8 Feb, 18 Jun, 4 Nov 08
•  Stress – Thrive Under Pressure
21 Nov 07
24 Jan, 20 Feb, 17 Mar, 29 Apr, 30 May, 30 Jul, 17 Sep, 20 Nov 08
•  Telephone Skills for Support Staff - Sound Professional
30 Jan, 27 Feb, 28 Mar, 23 Apr, 28 May, 27 Jun, 29 Jul, 18 Aug, 24 Sep, 23 Oct, 26 Nov, 12 Dec 08
•  Telephone Techniques - Become Positive & Professional E
26 Nov, 18 Dec 07 
•  Time Management E
12 Feb, 29 May, 14 Aug, 13 Nov 08

◊ Courses held in association with ICSA
E Evening Courses also available

Please contact us for further information about these courses.

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