Evening Courses

Assertiveness at Work

Express your viewpoint: Appear Confident: Stay in Control: Avoid Stress and Get Better Results 

Who should attend 

Anyone who wishes to interact confidently with colleagues or clients in all situations. 

Course Content 

• Defining assertion - you're half way there already 
• How to grow practical and productive relationships for working success 
• How to understand and act on different levels of assertion 
• Ten great steps to help you cope with criticism, bullying, manipulation and insincere flattery 

Key Benefits 

• Solutions you can immediately use 
• Course attendance certificate 
• Motivating refresher notes 
• Central London location 
• Maximum 8 delegates

CPD: 2.5 Hours
FEE: £60 + VAT

For further details:

• Email info@pass.co.uk

• Telephone: 020 7284 4995

• Fax: 020 7284 2966

To book on this course please complete the form below, and an invoice will be sent to you for payment.

(* required fields)

Terms:
A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.

Please click here for full terms and conditions.

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