An evening course teaching you techniques for ensuring your letters are clear, concise, convey the intended meaning and create a professional impression.
This course is suitable for anyone at any level in the organisation who writes letters that reflect the firms professionalism. You will learn techniques to ensure your clients, and your boss, are impressed.
By the end of this course you will be able to:
Write with Clarity
Implement a very fast technique for drafting / editing letters
Understand the correct usage of 2 types of tabulation
Use special techniques for dealing with complaints
Use Active and Passive expressions to create the appropriate tone
Write letters so as to create a positive impression
Key Benefits:
A "wallchart" checklist to remind you of the key points
Important refresher notes
Practise the techniques during the course
Skills you can use right away
Central London location
"10/10"
Romina DL., O J Kilkenny & Co (Accountants)
To book on this course please complete the form below, and an invoice will be sent to you for payment.
(* required fields)
Terms: A full refund (less 20% administration charge) will be made for cancellations received in writing or by email not less than 15 days prior to the course. Cancellations after this time are charged at the full fee or Block Places treated as utilised.