Getting Started with Outlook 2002 Course Details

• Describe the role of Outlook in relation to a mail server, such as Microsoft Exchange
• Compose a mail message by entering text
  Use a mail template to compose a message
• Address a message to one or more email recipients
• Format a rich text message
• Insert a file attachment and signature
• Change the priority of email
• Spell check mail
• Send and receive and recall a message

Organizing Mail Folders

• Navigate between different mail folders
• Sort items in a folder
• Flag a mail message
• Find a particular message
• Filter a view
• Create a folder
• Move items between folders
• Delete or archive a mail message

Managing Messages

• Find related messages
• Track delivered and read mail
• Use the mail Rules Wizard
• Use the Out of Office Assistant
• Change the look of mail
• Create a message template
• Create a distribution list

Contacts and the Address Book

• Use an Address Book to address a message
• Display different address lists
• Find a name in an address list
• Create, edit and delete a contact
• Sort the contacts list and find a contact
• View activities with a contact

Working with Contacts

• Save contact details as a vCard
• Use a vCard as your signature for messages
• Forward and receive vCards
• Flag contacts for follow-up (reminder)
• Integrate contacts with other Outlook components
• Use contact information with Office applications (mail merge)

The Calendar

• Navigate within the Calendar
• Schedule an appointment or event
• Schedule a multi-day event
• Set a reminder for an appointment
• or delete an appointment
  Identify conflicting appointments
• Schedule a recurring appointment
• Customize the Calendar view
• Publish the Calendar as a web page

• Create a task
• Update progress on a task
• Delete a task
• Change the view for tasks
• Organize tasks using categories
• Edit the Master Category List
• Assign a task to another mail recipient
• Accept or decline a task

Events

• Add occasional and annual events
• Set a reminder for an event
• Delete an event

The Journal

• Understand what the Journal is
• Add and view entries to the Journal
• Add entries to the Journal automatically

Making Notes

• Create and edit a note
• Change the look of a note
• Organize and find notes
• Delete a note

Sharing Data with Outlook and Office

• Create an new Office document within Outlook
• Use the Office Clipboard
• Integrate Outlook components and share data between items
• Record an activity in the Journal

Planning Meetings

• Plan a meeting and invite attendees
• Add or remove meeting attendees
• Reschedule or cancel a meeting
• Accept or decline a meeting request
• Propose a new time for a meeting
• Schedule the use of a resource for a meeting

Printing from Outlook

• Define a print style for a particular item
• Print a mail message
• Preview and print from the Calendar
• Print your appointments, tasks and contacts lists

Customizing Toolbars

• Add folders to the Outlook Bar
• View hidden toolbars and float and dock toolbars
• Customize a toolbar

Organising and Managing Your Information

• Create and save views o Group items
• Apply a view
• Find and filter items
• Use categories to identify items
• Use Advanced Find